Course curriculum

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    Change Readiness Certificate Program - Organizational Change

    • How to use the course platform

    • Intro to Organization Change

    • Pre-Assessment - Change Readiness: Organizational Change

    • Preliminary Questions - Change Readiness: Organizational Change

    • Start Up Activity

    • Investment vs. Return on Investment

    • Philips Case Study - Download fillable PDF. Then click on the discussion box to answer some questions.

    • ROI and The Human Side of Change

    • Workplace Change Reflection - Download Fillable PDF or Print

    • Kotter Step 1 - Create Urgency

    • Kotter Step 2 - Build a Guiding Team

    • Kotter Step 3 - Create a Vision for Change

    • Kotter Step 4 - Communicate the Vision

    • Kotter Step 5 - Remove Obstacles

    • Kotter Step 6 - Create Short Term Wins

    • Kotter Step 7 - Build on the Change

    • Make sure that your definition of success is realistic.

    • Kotter Step 8 -Anchor the Changes

    • Explaining Kotter's 8 Step Change Model - Additional Explaination

    • That's Not How We Do it Here!

    • Case Study British Airways

    • British Airways Answer key

    • Assessing the Need for Change

    • Change Reflection - Download and complete

    • Case Study: Borders - Complete Fillable PDF or Print. Please share in the discussion box in the top right corner.

    • Organization Change Finish

    • Risks of Avoiding Change Discussion

    • Review Quiz - Change Readiness: Organizational Change

    • Post Assessment - Change Readiness: Organizational Change

    • Comments or Questions?

    • Disclaimer