Motivation

Clients and employers want to hire credible individuals. Credible individuals are more likeable, trustworthy and believable. Credibility indicates of how an individual may perform their job tasks for the client or an organization. Clients and employers want to know if this person follow the nine elements of believability. Credibility presents professional as capable, competent and with a positive reputation. Professionals with credibility can represent their organization in a positive viewpoint. Professions can differentiate their offering and the organization in a competitive marketplace and outshine their competition.

Credibility Skills make the difference.

Although professionals need a strong development in people skills and certain technical abilities, nothing is more critical to a professional’s success than believability that is the foundation of your credibility. The danger lies in a professional lacking the ability to impact and influence their clients, their peers and their supervisors. The new reality at work is that workplaces are evolving dramatically and it is difficult to stay ahead of the change .

Boosting Your Credibility Outcomes

  • Establishing your credibility foundations.

  • Measuring believability

  • Discovering your credibility score

  • Designing your believably elements

  • Applying your tools and strategies

Course curriculum

  • 1

    Boosting Credibility Introduction

    • Be Believable Introduction

    • Nine Believability Elements Self Assessment
  • 2

    The Importance of Believability

    • Believability Importance of Credibility

    • Defiinitions Nine Elements of Believability
  • 3

    Perceptions - Grey Area

    • Grey Area Perception
  • 4

    Foundations of Credibility

    • 9 Elements

    • Defiinitions Nine Elements of Believability
  • 5

    Trust and Credibility

    • Trust

    • Managing Expectations Worksheet
  • 6

    Transparency and Credibility

    • Transparency

    • 5 Examples of Companies Succeeding Through Transparency

    • 11 Examples of Transparency

    • Information That Should Be Kept Confidential

    • 3 Ways Employers Can Protect Confidentiality in the Workplace
  • 7

    Confidence and Credibility

    • Confidence

    • Rate Your Confidence Self-Assessment

    • Confident Communication Tip Sheet

    • Confidence Basics

    • Confidence Building

    • Over - Under Confidence

    • The skill of self confidence | Dr. Ivan Joseph | TEDxRyersonU
  • 8

    Integrity and Credibility

    • Integrity

    • Value List Extensive

    • The True Meaning of Integrity

    • 7 Signs of People With Integrity

    • Stanford Encyclopedia of Philosophy

    • Detect lack of integrity in others
  • 9

    Civility and Credibility

    • Civility Part 1

    • Civility Part #2

    • Civil Conduct

    • Symptoms of Viral Incivility© in the Workplace ASSESSMENT - Chapter 1

    • Workplace Civility Initiative

    • Do Nice People Finish Last or Best?

    • Why being respectful to your coworkers is good for business

    • How incivility shuts down our brains at work

    • Civility: a core component of professionalism?
  • 10

    Goodwill and Credibility

    • Goodwill ( Empathy & Gratitude)

    • Empathy

    • Developing Empathy

    • Empathy vs Sympathy

    • Giving thanks can make you happier

    • How Gratitude Changes You and Your Brain

    • Gratitude | Psychology Today Canada

    • 31 Benefits of Gratitude: The Ultimate Science-Backed Guide

    • Goodwill-Emotional Intelligence

    • Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

    • 13 Signs of High Emotional Intelligence

    • Daniel Goleman Introduces Emotional Intelligence | Big Think

    • Emotional Intelligence at Work

    • Daniel Goleman on Focus: The Secret to High Performance and Fulfilment

    • Goodwill Discussion
  • 11

    Competency and Credibility

    • Competency

    • Multiple Intelligences

    • free_multiple_intelligences_test_manual_version-1454105372234

    • Theory of Multiple Intelligence's Explained - Dr. Howard Gardner
  • 12

    Presence and Credibility

    • Presence

    • Believability Element Presence Worksheet

    • 10 Golden Rules Of Personal Branding

    • 5 Ways To Build Your Personal Brand At Work
  • 13

    Social Intelligence

    • Social Intelligence

    • Social IQ Checklist Self Assesssment

    • Social Intelligence and the Biology of Leadership

    • HOW TO READ PEOPLE - Steps to become Socially Intelligent | Benjamin Franklin
  • 14

    Putting it all together

    • Putting It All Together

    • Believability Elements strengths and improvements

Instructor

CEO

Jessica Lorusso

Be the architect of your future; be intentional about how you represent yourself and your organization. Credibility is a critical skill that may have been overlooked in our constantly changing world. Meet Jessica LoRusso from Credibility Matters - Powered by Jessica. Not only has Jessica LoRusso led teams and developed codes of conduct, but she has also dedicated her time to the ALS Society. Her exceptional contributions were recognized when she became a Finalist for the Manitoba Women Entrepreneur of the Year Award in the Building Business and Excellence in Service Categories for three consecutive years. She was also honoured as the Rookie of the Year by the Winnipeg Chamber of Commerce. With over 20 years of entrepreneurial experience, Jessica LoRusso has built multiple profitable businesses, a testament to her business acumen. After the successful sale of her MediSpa in 2014, she and her team launched CREDIBILITY MATTERS -POWERED BY JESSICA, a venture that focuses on credibility accreditation and training, a field she is deeply passionate about. In addition, she is the Training Director for In Good Company Academy, specializing in teaching social skills and professionalism. Jessica and her team provide corporate workplace training and is certified through International Civility Consortium Trainers. Jessica is one of 12 civility master trainers in the world, is the author of three books, and has launched her fourth book, “Credibility Matters.” “Credibility is the currency of wealth and success for all and organizations.”

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